Privacy Policy
Last updated: 2025
Information Collection
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our basketball training programs website and mobile applications. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our services.
We collect information you provide directly to us, such as when you create an account, register for training programs, make purchases, or contact us through our website. This includes your name, email address, phone number, postal address, payment information, and any other information you choose to provide. We also automatically collect certain information about your device when you access our services, including IP address, browser type, operating system, and pages visited.
Data Usage and Processing
The information we collect is used to provide, maintain, and improve our basketball training services. We use your data to process registrations, send you program updates, respond to inquiries, and send promotional materials with your consent. Your payment information is processed securely to complete transactions for training program registrations and related services. We analyze usage patterns to enhance our website functionality and user experience, ensuring our platform remains responsive and efficient for all users.
We may share your information with third-party service providers who assist us in operating our website and conducting our business, including payment processors and analytics providers. These partners are contractually obligated to use your information only for the purposes specified and to maintain the confidentiality of your data. We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.
Your Privacy Rights
You have the right to access, update, or delete your personal information at any time by logging into your account or contacting us directly. You may also request a copy of the information we maintain about you in a structured, commonly used format. If you wish to opt out of receiving promotional emails and communications from us, you can do so by following the unsubscribe link in any marketing email or by contacting our privacy team.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. If you request deletion of your account, we will remove your information from our active systems within 30 days, except where we are required to retain it for legal or compliance purposes. You may exercise your privacy rights at any time without facing any discrimination or penalties from our organization.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how you use our services. Cookies are small text files stored on your device that help us remember your preferences, track user behavior, and provide personalized content. Essential cookies are necessary for basic website functionality, while analytics cookies help us understand how visitors interact with our site.
You can control cookie preferences through your browser settings. Most web browsers allow you to refuse cookies or alert you when cookies are being sent. However, blocking cookies may affect your ability to access certain features of our website. We respect your choice regarding cookies and provide transparent information about how tracking technologies are used on our platform.
Security and Data Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption technology to secure data transmission during transactions and sensitive interactions. Access to your personal information is restricted to authorized employees and service providers who need the information to perform their job functions and maintain the confidentiality of your data.
While we strive to protect your information using industry-standard security practices, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong passwords and keep your account credentials confidential. If you believe your account has been compromised, please contact us immediately so we can assist you in securing your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this document. Your continued use of our services after changes have been made constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please don't hesitate to contact us using the information below. Our privacy team is available to address your concerns and assist you with any requests regarding your data.
Giza, Cairo 12211
Egypt